Marketplace Classifieds
A platform for members to sell their collector cars. The first classified platform to provide tools to facilitate the negotiation process.
Classified Experiances
Problem Space
Classified platforms are expensive, with no guarantee of selling your vehicle.
Negotiations are difficult to track and awkward.
Insurance members cancel their insurance policy when they sell their vehicles. Buyers are unaware of Hagerty products.
How I contributed
Hired partners, Product Managers, Engineering Leaders, and Engineers.
Defined and communicated product strategy and business case.
Led objective and key result definition.
Assisted architects with data model and integration designs.
Tracked delivery and scaled teams to hit desired release timeframe.
Coached product teams through prioritization and experience design.
Managed organizational anxiety and brand risks.
Coached cross-functional product team in collaboration and teamwork.
Orchestrated go-to-market planning across dozens of teams.
Led membership integration strategy and execution.
Hypothesis’s
If we market this new benefit to our existing 700k members, then we will be able to achieve a start of 1,000 listings.
If we market HDC and Insurance to buyers, we can sell paid products to 10% of buyers.
Through communication through our newsletters and social channels, we can maintain a sell-through rate of 15%.
Results
Exceeded the listing goal by 220%.
Exceeded the cross-sell goal by 150%
Failed to meet sell-through rate goal.
Investigating notification and trigger mechanisms.